APPOINTMENTS ARE REQUIRED FOR ALL CONSULAR SERVICES!
Please refer to the
online booking system

Telephone

You will find information on a wide range of our services on this website. Please check the website first to find the information you are looking for.

If you still have further questions or require more information you can call us

Monday to Thursday: 8 am - 12.30 pm & 1:00 pm - 3.00 pm, 
Friday: 8 am - 2 pm

or send an enquiry via our contact form

exception: For enquiries about short-term Schengen visa for travellers, please call VFS Global:
(02) 8278 4527 (Mon - Fri, 9 a.m. -5 p.m.)

In case of an emergency
In case of an emergency after office hours you can contact us on mobile number: +61 4 1235 9826. Please be aware that this number is not operational during office hours.
For questions in connection with COVID-19 please first read the information on our website and only call if your question is not answered and it is an urgent emergency.

Security

Dear visitors,
Your security is our concern
Every visitor has to undergo a security screening upon arrival.
Luggage, electronical devices as well as potentially dangerous items are not allowed to be taken into the chancery.
Mobile phones are to be handed over to our security personnel and will be returned to you after the appointment.
Food and drinks (except water) are not allowed to be brought onto the premises.

Every visitor has to thoroughly wash hands before entry into the waiting room.
Failure to comply with these conditions may result in denial of entry.