If your ID card with the electronic function activated has been lost or stolen, it must be blocked immediately to prevent misuse for identification online, even if the PIN is also required for this.

Please call the following hotline to block the card:

Tel: +49 116 116 or +49 30 40 50 40 50 (charges apply). To block the card, you will be asked for your name, date of birth and blocking password.

Please also report the loss to the issuing ID card authority.

If your passport has also been lost or stolen, you can find further information here: Passport Loss